Local: 585-344-4400
Toll Free: 1-844-345-4400

The Care and Crisis Helpline is a program of the YWCA of Genesee County, Inc. It is a free and confidential, 24/7 crisis helpline answered by skilled “listeners.” It provides a safe and non-judgmental source of support for individuals in any type of crisis.

The Youth Bureau has moved - new address is 2 Bank St.

The Youth Bureau and its Advisory Board are responsible for county-wide planning of youth services. The Youth Bureau administers population-based funding made available to the counties by the NYS Office of Children and Family Services. Services are provided for youth ages 0-20.

Youth Development Delinquency Prevention (YDDP) supports recreation and youth services programs sponsored by municipalities, the county, or community agencies. At least 50% of the program funding must come from local sources.

Special Delinquency Prevention Program (SDPP) funds deal with specific targeted youth populations. No local match is required.

The Bureau provides oversight to municipal programs that receive a portion of the county's population based state aid. Orleans County has four municipal recreation programs in Albion, Carlton, Holley, and Medina. Recreation provides structured and positive use of leisure time including skill development and increased social skills. The county also has two municipal youth service programs, Albion Juvenile and Holley Juvenile Aid, which provide a designated officer to work with youth. This includes prevention such as school presentations, as well as investigating juvenile crime.

Jocelyn Sikorski, Executive Director
2 Bank Street
Batavia, NY 14020 
Phone: (585) 344-3960 
Fax: (585) 345-3063