Local: 585-344-4400
Toll Free: 1-844-345-4400

The Care and Crisis Helpline is a program of the YWCA of Genesee County, Inc. It is a free and confidential, 24/7 crisis helpline answered by skilled “listeners.” It provides a safe and non-judgmental source of support for individuals in any type of crisis.

The Director is Accredited by the Department of Veterans Affairs, Through the American Legion and Veterans of Foreign Wars and as a Department of Veterans Affair Affiliate such, is authorized to present claims for further development, institute appeals from Department of Veterans Affairs' decisions and follow through to final disposition with representation at the Court of Veterans Appeals, Washington, D.C.

The Director being a Department of Veterans Affairs' Affiliate has the capabilities with remote access Tracking and Submission Processing to provide current information to the Veteran or Dependent.   

The benefits that the Agency makes application for and represents veterans, their dependents, widows and orphans include: Compensation (service connected disabilities), Pension (non-service connected), Burial Benefits, Dependent Independent Compensation , Survivor Death Pension, Federal Grave Markers, Department of Veterans Affairs Insurance Claims, Annual income questionnaires, Department of Veterans Affairs Home Loan Guaranty, Property tax exemption, Veterans Health Administration Enrollment applications, , Replacement of lost documents (separation papers, marriage, birth, death, divorce, etc.),Counseling for Education and Training Benefits, Application for Federal & NYS medals, employment rights and information, New York State Blind Annuity, Reduced NYS Hunting & Fishing Licenses if more than 40% Service connected Disabled , Lifetime Liberty NYS  Parks pass applications if 40%.Service connected disabled. Contacts with NYS Department of Labor Veteran Service representative.

Our office has a Dedicated Veteran Resource room for Veterans in need to access the Internet to log on to E-Benefits and My Healthy Veteran to navigate VA healthcare, prescriptions, and Veteran Benefits Information.

The Director is also designated as Burial Officer and is responsible for the interment of any honorably discharged member of the Armed Forces of the United States who dies within the county and the Family or next of kin does not have sufficient means to defray his or her funeral expenses

Earl M. Schmidt , Director 
13996 Route 31 West 
Albion, New York 14411 
Phone: (585) 589-3219

Fax: (585) 589-2833