Child Protective Services
If you have suspicions of child abuse or neglect to report or you are concerned about the
health or safety of a child, please immediately call: The NYS Child Abuse Hotline at 1-800-342-3720
If you are designated as a mandated reporter, please call 1-800-635-1522
Caseworkers initiate investigations within 24 hours after receiving a report from the hotline and are prepared to begin a complete safety assessment of the children involved. Final determinations can take up to 60 days. Office staff can answer questions during regular office hours but actual reports should be made to the hotline.