Mission and Values
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County of Orleans Department of Mental Health

(Mental Health, Developmental Disabilities, Substance Abuse and Alcoholism Services)

Mission Statement:

The Orleans County Mental Health Department promotes wellness and resiliency, recovery, self-sufficiency and enhanced quality of life for residents of Orleans County with mental health disorders by providing effective, accessible, behavioral health services.


Our Core Values:

Accountability – we are responsible for providing the most effective services, achieving outcomes and maintaining flexibility to the expectations and requirements of our stakeholders.
Diversity – We are committed to diversity as a way of enhancing our ability to fulfill our mission.
Empowerment – We will incorporate those whose behavioral health is affected in decisions related to their care or treatment.
Ethics – Honesty, fairness, transparency and integrity with define our actions
Quality – We are committed to providing the highest quality of services to our consumers.
Collaboration – Working as a team with our families, consumers, and collaborating stakeholders will yield the greatest returns.
Respect – We will always treat others with courtesy, dignity, and unconditional regard
Person Centeredness – The behavioral health and recovery of the individual is the prime focus of our efforts.