Orleans Care & Crisis Helpline Down for Two Hours on Wednesday

The Orleans County Care & Crisis Helpline – (585) 283-5200 – will be down for two hours between 1 p.m. and 3 p.m. this Wednesday, July 10th, according to Danielle Figura, Director of Community Services in the Orleans County Department of Mental Health.  The system will be undergoing scheduled maintenance during that time.

Figura said anyone who is experiencing a mental health crisis or mental health distress, and needs immediate support during that time, should call the Orleans County Mental Health Department at (585) 589-7066 or call or text the National Suicide and Crisis helpline at 988.

“We appreciate everyone’s understanding as we recognize there is never a good time to do this maintenance work that takes our system down even for a couple of hours, but it is necessary to keep our system in good working order,” said Figura.  “We do have our backup plans in place and encourage anyone who needs our help to call the alternative numbers.”